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"2020 MSP 501 Full Report"

An in-depth analysis of the managed services industry based on the world’s largest survey of MSPs, the MSP 501

We recently released the 2020 Channel Futures MSP 501 Worldwide Rankings of the top MSPs around the globe. Winners were chosen based upon self-reported financial information such as annual revenue, recurring revenue, growth in supported devices and users and growth in staff size, among many others.

Today we are proud to present the full MSP 501 Report, and in-depth analysis of the MSP sector based upon  the 2020 survey results.

It’s a new era for the MSP 501. Fourteen years ago when we launched the MSP 501, the judgment methodology was simple: Applicants were ranked according to previous year’s annual revenue. But some interesting things happened with the 501 in 2019 as a result of new market forces driving the managed services industry that caused us to revisit our methodology.

As we approached the 2020 MSP 501 season, we knew it was time to re-evaluate our judgement criteria and align it with market trends. In this report, we take a look at historical trends associated with the managed services industry. We also take a deep dive into results by company size and by peer group membership to create a report that paints a picture of the fast-moving, high-stakes MSP space.

Highlights from the 2020 report include:

• New Market, New Methodology
• Focus on Racial Equity
• The COVID Impact
• Security
• Marketing Sophistication
• Growth & Consolidation

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